Privacy policy

Last updated: September 10, 2026

This Privacy Policy explains how Routerbox collects, uses, stores, and shares personal information when you visit or use routerbox.shop, communicate with Routerbox, create an account, or make a purchase where checkout is available.

Routerbox.shop currently accepts physical-product orders for delivery addresses in the United States only. This geographic sales limitation does not limit the application of this Privacy Policy to visitors from other countries.

Purchases or interactions through third-party marketplaces, including Etsy, are also subject to the privacy practices and policies of those marketplaces.

1. Who We Are

Routerbox is an online store operated from Türkiye by Koray İli.

Store: Routerbox
Owner / Operator: Koray İli
Business address: Akçakese Mah. Kırsal Sk. 2/1, 34983 Şile, İstanbul, Türkiye
Email: hello@routerbox.shop
Telephone: +90 545 430 42 12
Website: https://routerbox.shop

2. Information We Collect

Depending on how you interact with the store, we may collect the following categories of information:

Contact information: name, billing address, shipping address, email address, and telephone number where provided.
Order and transaction information: products ordered, order history, shipping information, cancellations, returns, refunds, and related transaction details.
Payment-related information: payments are processed through Shopify checkout and applicable payment providers. Routerbox does not directly store complete payment-card numbers.
Account information: account details and preferences if you create or use a customer account.
Customer-support information: messages, files, photographs, order details, and other information you provide when contacting us.
Device and technical information: IP address, browser type, device information, identifiers, and similar technical data.
Website usage information: pages viewed, links clicked, interactions with the store, referral information, and similar activity data.
Cookie and tracking information: information collected through cookies and similar technologies as described below.

3. How We Collect Information

We may collect personal information directly from you, automatically when you use the website, and from service providers that help operate the store, process payments, provide analytics, prevent fraud, or fulfill orders.

4. How We Use Personal Information

We may use personal information to:

provide and operate routerbox.shop
process orders and payments
prepare, ship, track, and support eligible orders
communicate about orders, products, support requests, or account activity
manage cancellations, returns, refunds, replacements, and disputes
detect, investigate, and prevent fraud, abuse, or security incidents
maintain, analyze, and improve the website and customer experience
measure website traffic and store performance
send marketing communications where permitted
comply with legal, accounting, tax, regulatory, and enforcement obligations

5. Shopify and Service Providers

The Routerbox online store is powered by Shopify. Shopify processes information on our behalf and may also process certain information for its own purposes as described in Shopify's privacy documentation.

We may also share information where reasonably necessary with service providers such as:

payment processors
shipping and delivery providers
fraud-prevention and security providers
website hosting and ecommerce service providers
analytics and measurement providers
marketing and advertising service providers where enabled
professional advisers and authorities where required by law

For information about Shopify's privacy practices, see the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

6. Analytics, Google Services and Similar Technologies

Routerbox may use analytics and measurement services, including Google services integrated with Shopify, to understand website traffic, page interactions, store performance, and customer journeys.

These services may receive technical information such as device identifiers, IP address, browser information, page activity, and other usage information, subject to applicable consent requirements and the privacy settings available through the store.

7. Cookies and Consent

Routerbox.shop and its service providers use cookies and similar technologies for functions such as operating the website, remembering preferences, security, analytics, measurement, and, where enabled, advertising.

Where required by applicable law, non-essential cookies and similar technologies are used only after the required consent has been obtained. Visitors can use the privacy or cookie controls made available by the store to manage applicable preferences.

8. Marketing Communications

We send marketing communications only where you have consented or where otherwise permitted by applicable law.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the message. Transactional or service-related communications may still be sent where necessary.

9. Legal Bases Where GDPR or UK GDPR Applies

Where the European Economic Area or United Kingdom data-protection laws apply to a particular processing activity, the applicable legal basis may include:

performance of a contract or steps requested before entering into a contract
compliance with a legal obligation
Routerbox's or another party's legitimate interests, where those interests are not overridden by applicable rights
consent, where consent is required

Routerbox.shop does not currently accept physical-product orders for delivery to the EEA or United Kingdom. Privacy rights that apply to website visitors are separate from the destinations currently supported by checkout.

10. International Data Transfers

Routerbox is operated from Türkiye, while Shopify and other service providers may process information in other countries.

Where applicable law requires safeguards for international transfers, the relevant service provider or processing arrangement may use legally recognized mechanisms such as contractual safeguards, adequacy mechanisms, or other permitted transfer protections.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, providing support, maintaining business and accounting records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods can vary depending on the type of information and the reason it is required.

12. Security

Routerbox uses reasonable administrative and technical measures appropriate to the nature of the information we handle. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

13. Your Privacy Rights

Depending on where you live and which privacy law applies, you may have rights relating to your personal information, including rights to:

request access to personal information
request correction of inaccurate information
request deletion where applicable
request restriction of certain processing
object to certain processing
request data portability where applicable
withdraw consent where processing is based on consent
appeal or complain to an applicable supervisory authority where provided by law

These rights are subject to applicable legal conditions, exceptions, verification requirements, and record-retention obligations.

14. EEA and United Kingdom Privacy Rights

If EEA or UK data-protection law applies to you, you may have the rights described above regardless of whether routerbox.shop currently supports checkout to your country.

Individuals in the EEA may find information about their national supervisory authorities through the European Data Protection Board.

Individuals in the United Kingdom may contact the Information Commissioner's Office.

15. United States Privacy Rights

Depending on your U.S. state of residence and whether the relevant law applies, you may have rights concerning access, correction, deletion, portability, or certain uses or disclosures of personal information.

Routerbox does not sell personal information for monetary payment. Certain uses of cookies, advertising technologies, or third-party services can be treated as a sale, sharing, targeted advertising, or similar regulated activity under some U.S. privacy laws even when no money is exchanged.

Where such rights apply, you may contact Routerbox using the details below to submit a request.

16. Children's Privacy

Routerbox.shop is not directed to children, and Routerbox does not knowingly collect personal information from children in violation of applicable law.

17. Third-Party Links and Services

The website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and Routerbox does not control those third-party privacy practices.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the store, services, technologies, legal requirements, or privacy practices.

The current version will be published at https://routerbox.shop/policies/privacy-policy with an updated revision date where appropriate.

19. Contact and Privacy Requests

To ask a privacy question or submit an applicable privacy request, contact:

Routerbox
Owner / Operator: Koray İli
Email: hello@routerbox.shop
Telephone: +90 545 430 42 12
Business address: Akçakese Mah. Kırsal Sk. 2/1, 34983 Şile, İstanbul, Türkiye