Contact
How can we help?
Questions about an order, shipping, or choosing the right Routerbox clay cutter? Send us a message using the form below and we’ll get back to you as soon as possible on business days.
Before you contact us
You may find the answer faster in one of these pages:
- FAQ — common questions about Routerbox clay cutters, sizing and use.
- Shipping Policy — destinations, shipping rates, tracking and delivery information.
- Return & Refund Policy — return eligibility, damaged or incorrect orders and refund information.
Order & delivery support
If your message is about an existing order, please include your order number and the email address used at checkout. For damaged, defective or incorrect items, briefly describe the issue so we can review it quickly.
Product questions
For help with cutter sizes, variations or a specific design, include the product name or product link in your message. This helps us give you a more accurate answer.
Contact Routerbox
You can use the contact form below or email us at hello@routerbox.shop.
You can also follow Routerbox on Instagram at @routerbox.shop.
Seller Information
Legal name: Koray İli
Tax Identification Number (VKN): 4720388953
Registered address: Akçakese Mah. Kırsal Sk. 2/1, 34983 Şile, İstanbul, Türkiye
Email: hello@routerbox.shop
Website: https://routerbox.shop
Please note: return instructions and the authorized return address are provided after a return request is reviewed.
Telephone: +90 545 430 42 12
